Personal Information

OK Life Care Shopee (“OKLCS”) is the licensed owner of the brand and the website (”The Website”). OKLCS respects your privacy. These Terms and Conditions provides succinctly the manner your data is collected and used by OKLCS on the Website. Being a valued visitor to the Website/ Customer you are being advised to please read thoroughly the Terms and Conditions carefully. By accessing the services provided by the website you agree to the collection and use of your data by OKLCS in the manner provided in these Terms and Conditions.

Services overview

As part of the registration process on the Website, OKLCS may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and relevant contact details, Indian postal code, demography profile (such as your age, gender, address, education, occupation, etc.) and information about the pages on the website you access/visit, the links clicked by you on the website, the number of times the pages accessed by you and all such browsing information.


Services of the Website would be accessible to only select topographies in India. Citizens who are “Incompetent to Contract” within the meaning of the Indian Contract Act, 1872 including undischarged insolvents etc. are not suitable to use the website. In case you are a minor being under 18 years of age but at least aged 13 years you may use the website only specifically under the supervision of a legal guardian or parent who should be agreeable to be bound by these Terms of Use. In case you are aged below 18 years your legal guardians or parents can transact on your behalf provided they are registered users. If being a minor you are prohibited from purchasing any material meant for adult consumption as such a sale to minors is prohibited

License & Website access

OKLCS grants you a limited sub-license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of OKLCS. This license does not allow any resale or commercial use of this website or its contents; any collection and use of any descriptions, product listings, or prices; any derivative use of this website/contents; any downloading or copying of account information for the benefit of any another merchant; or any use of robots, data mining, or similar data gathering or extraction tools. This website or any portion of this website may not be copied, reproduced, duplicated, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of OKLCS. You may neither frame nor employ framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website or of OKLCS and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the website’s or OKLCS’s name or trademarks without the express written consent of OKLCS. Any unauthorized use terminates the permission or license granted by OKLCS

Account & Registration Obligations

All shoppers have to register and login for placing orders on the website. You have to keep your account and registration details current and correct for communications related to your purchases from the website. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in “My Account” or by contacting the customer service.


All the products listed on the website will be sold at Distributor Price unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Cancellation by Website / Customer

You as a customer can not cancel the prepaid order, only COD orders are allowed to be cancelled until you get the delivery of your order. There will be no refund once the BV points of your orders are credited to your Ok Life Care account. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Refunds

We have a “no questions asked return and refund policy” which entitles all our members to return the product at the time of delivery if due to some reason they are they receive the damaged or defective product. We will take the returned product back with us and deliver the same product within few days without any extra cost. This can be used to pay your subsequent shopping bills. In case you are not satisfied with the quality or freshness of the product you need to refer to the Ok Life Care official return & refund policy.

You Agree and Confirm

  1. That in case a non-delivery occurs due to a mistake of entering wrong name or address or any other wrong information by you, any additional cost incurred by OKLCS for redelivery shall be claimed from you.
  2. That you will use the services provided by the website, its affiliates, contracted companies and consultants, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the website.
  3. You need to provide true and authentic information when and wherever such information is requested of you. OKLCS reserves the right to confirm and validate the information and other details provided by you at any point of time. If during the confirmation process your given details are found to be untrue (partly or wholly), with our sole discretionary powers we shall reject the registration and forthrightly debar you from using the services and / or other affiliated websites without any prior intimation to you whatsoever.
  4. You authorise to contact you for any or all transactional purposes related to your order/account.
  5. That at your sole risk you are accessing the services available on this website and transacting using your best and prudent judgment while entering into any transaction whatsoever through this website.
  6. That the delivery address for delivery of the ordered product by you should be correct and proper with all due respects.
  7. Check the product description carefully before placing an order. Once you place an order for a product you concur to be bound by the conditions of sale that is included in the item’s description.

You shall not use the website for any of the following reasons:

  1. Disseminating any unlawful, harassing, abusive, libellous, harmful, threatening, obscene, prudish, vulgar, or otherwise similarly objectionable material.
  2. Transmitting material which emboldens conduct that results in civil liability or constitutes a criminal offence or otherwise breaches any relevant regulations, laws, or code of practice.
  3. Acquiring unauthorized access to other computer aided systems.
  4. Interfering with any other citizen/person’s use, transaction or enjoyment of the website.
  5. Breaching any applicable laws;
  6. Interfering or disrupting networks or web websites connected to the website.
  7. Creating, developing, transmitting or keeping in store electronic copies of copyright protected materials without getting the permission of the business owner.

Product Colours

We have made every possible effort to show accurately as possible the colours of our products that appear on the website. However, it will depend on your monitor resolution what you see as the actual colours, we cannot give assurance about your monitor’s display of any colour accuracy.

Modification of Terms & Conditions of Service

OKLCS may at any time modify the Terms & Conditions of Use of the website without any prior notification to you. The latest version of the Terms & Conditions can be accessed by you at any given time on the website. It is advised to regularly read and review the Terms & Conditions on the website. In case if the modified Terms & Conditions appear not acceptable to you, you can/should cease from using the service. However, in case you still continue to use the service it shall be deemed that you are agreeable to accept, accede and abide by the modified Terms & Conditions of Use on OKLCS website.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Jaipur shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by OKLCS and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Jaipur. The High Court of Judicature at Jaipur alone shall have the jurisdiction and the Laws of India shall apply.

Reviews, Feedback, Submissions

All reviews, feedback, comments, postcards, ideas, suggestions, and other submissions submitted, disclosed or offered to the website on or by the OKLCS website or otherwise submitted, disclosed or offered in connection with your use of this website (collectively, the “Comments”) shall be and remain the property of OKLCS. Such disclosure, submission or offer of any comments shall constitute an assignment to OKLCS of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, OKLCS owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. OKLCS will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.

OKLCS is and shall be under no obligation
(1) to maintain any comments in confidence;
(2) to pay you for any rewards/compensation for any comments; or
(3) to retort/revert to any comments.

You give consent that you will not violate this policy or any right of any third party, through any comments submitted by you to the website including trademark, copyright, privacy or other personal or proprietary right(s), nor will not cause injury to any entity or person thereby.

You further accede that through the comments submitted by you to the website, they will contain libellous or otherwise unlawful, abusive, threatening, obscene material, or contain software viruses, commercial solicitation, political campaigning, mass mailings, chain letters, or any such or other form of “spam”. OKLCS does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the Website. You grant OKLCS the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify OKLCS and its affiliates for all claims resulting from any comments you submit. OKLCS and its affiliates take no responsibility and assume no liability for any comments submitted by you or any third party.

Copyright & Trademark

OKLCS, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website. Access to this website does not confer and shall not be considered as conferring upon anyone any license under any of OKLCS or any third party’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to OKLCS. Any use of the contents of this website, comprising copying or storing the content in part or whole, other than for non-commercial or your own personal, use is forbidden/prohibited without the written permission of OKLCS. You may not modify, re-post or distribute anything contained on this website for any of your purposes. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of OKLCS, its affiliates, its partners or its suppliers. All other marks/insignia/designs are the property of their respective companies. No service mark license or trademark is granted in connection with the products/materials encompassed on this website. Access or surfing to this website does not authorize any person to utilize any name, mark or logo in any manner whatsoever. References contained on this website to any names, products, marks or services of third parties/contractors or hypertext links to third party websites, details or information are giving solely as a convenience to you and do not in any way constitute or imply OKLCS endorsement, sponsorship or recommendation of the third party, information, product or service. OKLCS is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. You will be solely responsible in case you decide to link to any such third party websites. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You shall not reproduce, imitate (except as noted above), transmit, publish, display, distribute, modify, create derivative works from, participate or sell in any sale of or manipulate in any way, in part or whole, any content matter of the website or any related functioning software. All software used on this website is the property of OKLCS or its licensees and suppliers and protected by Indian and international copyright laws. The software and contents on this website may/can be used only as a shopping resource. Any other use, including the reproduction, distribution, modification, republication, transmission, performance or display, of the contents/services on this website is strictly prohibited. Unless otherwise noted, all contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by OKLCS, one of its affiliates or by third parties who have licensed their materials to OKLCS and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all contents on this website is the exclusive property of OKLCS and is also protected by Indian and International copyright laws.

Objectionable Material

You the customer understands that by using any services or products provided on the website, you may come across content that may be deemed by some to be indecent, offensive, or objectionable, which content may or may not appear to be so. You agree to use the website and any service at your sole risk and that to the fullest extent permitted under applicable law, OKLCS and its affiliates shall have no liability to you for content that may be deemed indecent, offensive, or objectionable to you.


You agree to defend, indemnify and hold harmless OKLCS, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to OKLCS or any third party including but not limited to breach of any representations, warranties, or undertakings or in relation to the non-fulfilment in part or full of any of your obligations under this User Agreement or arising out of you violating of any applicable regulations and laws, including but not limited to Intellectual Property Rights, payment of statutory taxes and dues, defamation, claim of libel, violation of rights of publicity or privacy, loss of service due to other subscribers and purposeful infringement of intellectual property or other relevant rights. This clause shall survive the expiry or termination of this User Agreement.


This User Agreement is effective unless and until terminated by either you or OKLCS. You can terminate this User Agreement at any given time, provided that you cease any further usage of this website. OKLCS may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the website, Such termination will be without any liability to OKLCS. Upon any termination of the User Agreement by either you or OKLCS, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies/clones of such goods/materials, whether made under the User Agreement or otherwise. OKLCS’s right to any comments shall survive any termination of this User Agreement. Your obligation to pay the amount for the product already ordered from the website shall not be affected in case of your terminating this User Agreement. It shall also not affect any liability that may have arisen under the User Agreement.


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